Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

CALVIN SMITH
CALVIN SMITH 5.0

Tech was very polite and knowledgeable. Definitely an asset to the company. On time and very personable. Acted like he was working on his own unit. Make sure everything was working amd cooling before he left. Will definitely use the company again.

Janise Armstrong
Janise Armstrong 5.0
Donald Keirn
Donald Keirn 5.0

Tech came and got us taken care of. Got tips on how to keep air flowing correctly.

Douglas Gearhart
Douglas Gearhart 5.0
Jay Stipe
Jay Stipe 1.0

I signed up for their quarterly service plan last year which is supposed to mean I get discounted pricing for repairs. They came out today because my condenser fan quit running. The tech looked at it and told me a lizard got fried so I needed a new ...control board. He quoted $1,100, but I found the board on Amazon for $32! It’s a 5 min job to replace it and the only tool needed is a 5/16” wrench. These guys have offensive pricing practices and I will not be using them again. The response from Super Heat is false. The total quote from the tech was $2,100 which included the control board and a new fan motor which he said was sub-par, but didn't really need to be replaced at the moment so I didn't mention it in my post. I found the exact same fan motor on Amazon for $105. It too takes about 5 mins to install. I understand a reasonable mark-up on parts (maybe 40%), but how do you guys justify a 10x markup on a part that takes 5 minutes to install? Please don't try to say you're providing higher quality parts than can be found on "the internet". The parts listed on Amazon are OEM and as a certified service company, you probably get them for even less! Sadly, most people don't know any better, so they just accept the ridiculous prices. I hope other people see this and it's a wake-up call to challenge price-gouging from unscrupulous companies.Read More...

Dee Earl
Dee Earl 5.0

A great experience very professional patient friendly and staff were awesome

Jessica Adragna
Jessica Adragna 5.0

My air broke in the middle of the night! I made an online appointment and they called and came early! Paul was amazing, kind and fast! Explained everything and got the job done! I'm lucky I choose Super heat and Air.

WB Vil
WB Vil 5.0

Call for Service And It Came Quick.Izzy was very professional, an offered very helpful advice, and Fixed my issue in no Time at a fair price I highly recommend this company

Larry Clark
Larry Clark 5.0

The service tech Paul was fantastic. I would definitely recommend you guys again thank you for your help.

Julie Deslauriers
Julie Deslauriers 5.0

Our AC went out in the middle of the summer and they were the most responsive company. They were professional, timely, and got the job done. Very appreciative for their services.

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